What to Expect-
We're More Than Physical Therapists
Here are some important things to keep in mind:
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Our team will verify your coverage with your insurance company before
your treatment begins. Please note that when we verify your insurance coverage, it is only a quote, not a guarantee that your provider will pay. We encourage you to call your insurance company to determine the exact benefits your plan provides.
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Wear comfortable clothing that is easy to move around in and allows clinicians to assess your point of pain. Sweatpants, gym shoes, and other workout attire are preferred.
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Call us if you need directions or are running late so we can accommodate your needs. If transportation is a problem, reach out as there are some resources available depending on where you live.
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When you arrive, check in with the front desk.
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Provide valid photo identification (i.e., driver’s license, state ID, or
passport) and your insurance card.
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We track your progress to ensure that you meet your goals. To help us
guide your care, you will be asked to take our outcomes intake assessment, a series of questions to determine your current pain and functional level associated with your condition.
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We encourage open communication between ourselves, other healthcare providers, patients, and families to enhance the recovery journey.
Your Condition and Follow-Up Treatment:
During your first physical therapy session, your therapist will ask detailed questions to determine your diagnosis and current condition. These questions help your therapist create a personalized treatment plan for you and map your recovery journey.
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Depending on your diagnosis and condition, follow-up appointments may consist of:
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Therapeutic exercises
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Specialized techniques
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Heat or cold therapy
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Discussion of your home exercise progress
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Ongoing education
